Heartland East Administrative Services Center

Heartland East Administrative Services Center (HEASC) is the Administrative Services Organization (ASO) for the following Mental Health and Recovery Boards in northeastern Ohio:

Ashtabula County Alcohol/Drug Addiction & Mental Health Services Board
Columbiana County Mental Health and Recovery Services Board
Jefferson County Prevention and Recovery Board
Mahoning County Alcohol and Drug Addiction Services Board
Mahoning County Mental Health Board
Mental Health and Recovery Board of Ashland County
Mental Health & Recovery Board of Portage County
Mental Health and Recovery Services Board of Stark County
Trumbull County Mental Health and Recovery Board
Mental Health & Recovery Board of Wayne and Holmes Counties

HEASC provides member enrollment and claims processing services for MACSIS, and provides a wide array of database and reporting functions for the member Boards and contracted provider agencies. The HEASC database system houses more than 1,500 reports and produces and distributes 90 reports on weekly, monthly, and quarterly productions schedules. Please direct questions about reporting capabilities to Andy Gray (330) 430-3961.

Homeless Hotline (330) 452-4363

Girl Teddy Bear

The Stark County Homeless Hotline operates 24 hours per day, referring callers to appropriate shelters, programs, food sites, etc. after conducting an initial assessment interview. The Hotline maintains a current listing of available shelter beds throughout Stark County, and works with mental health agencies, hospitals, law enforcement, alcohol and drug treatment centers, and the courts to assist clients in need of shelter, homeless prevention services, or other social service supports.

The Stark County Homeless Management Information System (HMIS) is a data collection system utilizing a single point-of-entry for clients in need of emergency shelter or other homeless services. The HMIS assigns each case a number, which can be used to access various services at different locations throughout Stark County. Each Continuum of Care is required to operate an HMIS system by The Department of Housing and Urban Development (HUD) for reporting demographic and outcomes data for all local, state and federal grants. Please direct questions about the Homeless Hotline to Jennifer Keaton (330) 430-3964.

Homeless Collaborative

The Stark County Homeless Services Collaborative is a network of local agencies who seek to develop and expand interdependent community projects and initiatives in order to provide a full continuum of affordable housing and homeless services to the people of Stark County. The Collaborative coordinates the Point-In-Time Count each year, and also organizes and sponsors the annual Project Homeless Connect event. General and Committee meetings are held monthly, offering members opportunities for networking and training.

Northeast Ohio Behavioral Health Information Consortium

The Northeast Ohio Behavioral Health Information Consortium is comprised of a number of Mental Health and Recovery Services Boards and provider agencies in the northeast Ohio region who have come together to establish a shared electronic health records system. Within this system each participating organization maintains its own separate identity and ensures that the health information for its clients is maintained in accordance with applicable rules and regulations. At the same time, by acquiring a state-of-the-art electronic health records system and operating it through a collaborative arrangement, the members are the Consortium are able to accomplish the following:

Ensure that vital medical information is recorded accurately and completely and that it is available in a timely manner whenever and wherever needed.
Promote the use of "best practice" treatment protocols in service planning.
Facilitate communication and information-sharing when multiple providers are involved in service delivery and need to coordinate their efforts.
Increase staff efficiency and productivity, so that more people can be served and at lower cost.
Achieve economies of scale through joint purchase and shared administration of the system.
Reduce medical errors and provide alerts about possible adverse medical reactions.
Provide client access to their medical records through "patient portals," thereby allowing them to become more active and involved participants in the planning and delivery of services.
Enhance the security and privacy safeguards for protecting confidential medical information.

For a list of Consortium members visit www.neobhic.org. Interested parties should contact Jen McIntosh, Director (330) 430-3960.

Special thanks to Sisters of Charity Foundation for their initial seed money and support with integrating an EHR system for behavioral health in September 2010.